General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Information on the controller” section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have further questions on the subject of data protection.
You can contact us at any time if you have further questions on the subject of data protection.
Note: Analysis tools and tools from third-party providers
When you visit this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.
External hosting
We host the content of our website with the following provider:
HOSTINGER operations, UAB, Švitrigailos str. 34, Vilnius 03230 Lithuania, Phone: +37064503378, Email: domains@hostinger.com
This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.
External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.
Order processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
Claudia Geis HP – cg-neuemedizin.de
South field 32
D-59174 Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesund@cg-neuemedizin.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.
Recipients of personal data
As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Objection for special reasons (Art. 21 para. 1 GDPR)
If the data processing is carried out on the basis of Art. 6 para. 1 lit. e GDPR (performance of a task carried out in the public interest) or Art. 6 para. 1 lit. f GDPR (legitimate interest), you have the right to object to the processing of your personal data at any time. The objection must be justified on grounds relating to your particular situation.
After an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
Objection to direct marketing (Art. 21 (2) GDPR)
If your personal data is processed for the purpose of direct marketing, you have the right to object to this processing at any time. This also applies to any associated profiling. After your objection, your personal data will no longer be processed for direct marketing purposes.
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
External payment service providers
We use external payment service providers via whose platforms users and we can carry out payment transactions (e.g., in each case with a link to the privacy policy, Paypal (https://www.paypal.com/de/legalhub/paypal/privacy-full), Visa (https://www.visa.de/datenschutz), Mastercard (https://www.mastercard.de/de-de/datenschutz.html), American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
As part of the fulfillment of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b. GDPR. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR. GDPR in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. This means that we do not receive any account or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the terms and conditions and data protection information of the payment service providers.
Payment transactions are subject to the terms and conditions and data protection notices of the respective payment service providers, which can be accessed on the respective websites or transaction applications. We also refer to these for further information and the assertion of rights of revocation, information and other rights of data subjects.
Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, Paypal, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Cookies
Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Social media
This tool does not automatically transfer user data to the operators of these platforms. If the user is logged in to one of the social networks, an information window appears when using the social media elements of Facebook, Twitter & Co. in which the user can confirm the text before sending it.
Our users can share the content of this site on social networks in compliance with data protection regulations without complete surfing profiles being created by the network operators.
The service is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use the newsletter service provider Cleverreach, which is described below, to process the newsletter.
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on CleverReach’s servers in Germany or Ireland.
Our newsletters sent with CleverReach enable us to analyze the use of the newsletter by the recipients. Among other things, we can determine how many recipients have opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a predefined action (e.g. request for a seminar on our website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
If you do not wish to be analyzed by CleverReach, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from both our servers and the CleverReach servers after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.
You can find more details in CleverReach’s privacy policy at: https://www.cleverreach.com/de/datenschutz/.
Conclusion of a contract for order processing
We have concluded an order processing contract with CleverReach and fully implement the strict requirements of the German data protection authorities when using CleverReach.
Legal basis
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Storage duration
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
You can find more details in Cleverreach’s privacy policy at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.
Order processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our website.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de
YouTube
This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
Furthermore, YouTube may store various cookies on your device or use comparable technologies to recognize you (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.
Google Fonts
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
If your browser does not support Google Fonts, a standard font will be used by your computer.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Processing of customer and contract data
We collect, process and use personal customer and contract data to establish, structure the content of and amend our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service. The legal basis for this is Art. 6 para. 1 lit. b GDPR.
The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data processing by social networks
We maintain publicly accessible profiles on social networks. The individual social networks we use are listed below.
Social networks such as Facebook, Instagram, Twitter etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.
Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media presences are intended to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).
Responsible party and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).
Please note that, despite our joint responsibility with the social media portal operators, we do not have full control over the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
Privacy policy for social media here: Facebook, Instagram, YouTube, TikTok, X (formerly Twitter) and WhatsApp
General information
We use the technical platform and services of the following providers for the information services offered under Facebook, Instagram, TikTok, YouTube, WhatsApp and X:
Facebook and Instagram
Meta Platforms Ireland Ltd. 4 Grand Canal Square Grand Canal Harbour Dublin 2 Ireland Note: Since Instagram has been part of Facebook (“Meta”) since 2012, both the above address and all information and links mentioned in the following text refer to Facebook and Instagram.
WhatsApp Ireland Limited, Merrion Road, D04 X2K5, Dublin 4, Ireland
TikTok
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin D02 T380, Ireland
YouTube
Google Ireland Limite,d Gordon House, Barrow Street, Dublin4, Ireland
X (formerly Twitter)
X Corp., 1355 Market Street, Suite 900 San Francisco, CA 94103, USA or Twitter International Unlimited Company One Cumberland Place Fenian Street, Dublin 2 D02 AX07, Ireland
The following privacy policy expressly refers to the use of the platforms Facebook, Instagram, YouTube, TikTok, WhatsApp and X (formerly Twitter). We would like to point out that you use the Facebook, Instagram, TikTok, YouTube, WhatsApp and X (formerly Twitter) pages or channels operated by us and their functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).
Legal basis for data processing
The legal basis for the processing of data after interaction with the content of the above-mentioned accounts by the users is Art. 6 para. 1 lit. e GDPR in conjunction with Section 3 BDSG and, if the users have given their consent, Art. 6 para. 1 lit. a GDPR.
Purpose of data processing
The operation of the pages/accounts of the above-mentioned social media by us is necessary in particular for targeted and balanced information. The associated processing of your data when you visit this page is carried out for this purpose. This is data processing in the public interest within the meaning of Art. 6 para. 1 lit. e GDPR. with Statistical studies show that more and more population groups are using social media to obtain information. One of the aims of our public relations work is to reach as many population groups as possible and to inform them within the scope of our constitutional mandate. We use the above-mentioned platforms in addition to other essential media channels. This gives interested parties the opportunity to find out about us and contact us via different channels, but always with the same quality.
Processing of personal data by social media
When you visit our pages, Facebook, Instagram, TikTok, YouTube, WhatsApp and X (formerly Twitter) collect, among other things, your IP address, applications used, information about the device you are using and other information that is stored on your device in the form of cookies. This information is used to provide us, as the operator of the website, with anonymized statistical information about the use of the website.
Meta provides more information on this at
www.facebook.com/help/pages/insights or at https://help.instagram.com/519522125107875; TikTok at https://www.tiktok.com/creators/creator-portal/en-us/tiktok-content strategy/understanding-your-analytics/; YouTube at https://policies.google.com/privacy#infocollect; WhatsApp at https://www.whatsapp.com/legal/privacy-policy eea?lang=en_DE#fSIvbbHxLP6TsrV51 and X (formerly Twitter) at https://business.x.com/de/help/campaign-measurement-and-analytics.html and https://help.twitter.com/de/managing-your-account/accessing-your-x-data (X/Twitter Analytics).
The data collected about you in this context is processed by Meta Platforms Ireland Ltd, TikTok Technology Limited, Google Ireland Limited, WhatsApp Ireland Limited and Twitter Inc. and may be transferred to countries outside the European Union. What information Facebook, Instagram, TikTok, YouTube, WhatsApp and X (from Twitter) receive and how it is used is described by the providers in general terms in their data usage policies. There you will also find information about contact options for Facebook, Instagram, TikTok, YouTube, WhatsApp and X (formerly Twitter) as well as the setting options for advertisements. The data usage guidelines for Facebook and Instagram are available at www.facebook.com/about/privacy
We have no influence on the type and scope of the data processed by the above-mentioned social media, the type of processing and use or the disclosure of this data to third parties. Information about which data is processed by the social media and for what purposes it is used can be found in the corresponding privacy policies. You can find Facebook’s complete privacy policy at www.facebook.com/full_data_use_policy; TikTok’s privacy policy at Privacy Policy for Social Media YouTube https://www.tiktok.com/legal/privacy-policy-eea?lang=de; the privacy policy of at https://policies.google.com/privacy#infocollect; the privacy policy for WhatsApp at https://www.whatsapp.com/legal/privacy policy-eea?lang=en_DE#fSIvbbHxLP6TsrV51; the privacy policy for X (formerly Twitter) can be found at https://x.com/privacy?lang=de.
When you access a Facebook, Instagram, TikTok, YouTube, WhatsApp or Twitter page, the IP address assigned to your device is transmitted to the providers. Meta Platforms Ireland Ltd, TikTok Technology Limited, WhatsApp Ireland Limited and Twitter Inc. also store information about the end devices of their users (e.g. as part of the “login notification” function); this may make it possible to assign IP addresses to individual users.
If you are currently logged in to Facebook, Instagram, TikTok, YouTube, WhatsApp or X (formerly Twitter) as a user, a cookie with your identifier is stored on your device. This enables Meta Platforms Ireland Ltd, TikTok Technology Limited, Google Ireland Limited, WhatsApp Ireland Limited and Twitter Inc. to understand that you have visited this site and how you have used it. This also applies to all other Facebook, Instagram, TikTok, YouTube, WhatsApp and X (formerly Twitter) pages and channels. Buttons integrated into websites enable the providers to record your visits to these websites and assign them to your user profile. This data can be used to tailor content or advertising to you. If you want to avoid this, you should log out of Facebook, Instagram, TikTok, YouTube, WhatsApp or X (formerly Twitter) or deactivate the “stay logged in” function, delete the cookies on your device and close and restart your browser. This will delete information that can be used to directly identify you. This allows you to use individual Facebook, Instagram, YouTube, X (formerly Twitter), WhatsApp or TikTok pages without revealing your identifier. If you access interactive functions on the site (like, comment, share, message, etc.), a login screen will appear. Once you have logged in, Meta Platforms Ireland Ltd, Google Ireland Limited, WhatsApp Ireland Limited and TikTok Technology Limited will once again recognize you as a specific user.
Information on how you can manage or delete the information available about you can be found for Facebook/Instagram at
www.facebook.com/about/privacy; for YouTube at https://policies.google.com/privacy#infocollect; for WhatsApp at https://www.whatsapp.com/legal/privacy-policy eea?lang=en_DE#fSIvbbHxLP6TsrV51, for TikTok at https://www.tiktok.com/legal/privacy-policy-eea?lang=de and for X (formerly Twitter) at https://help.x.com/de/managing-your-account/how-to-deactivate-x-account .
According to their own information, Facebook, Instagram, X (formerly Twitter), YouTube, TikTok and WhatsApp store data until it is no longer needed to provide the services and products or until the user’s account is deleted, whichever comes first. This depends on the circumstances of the individual case, in particular the type of data, why it is collected and processed Privacy Policy for Social Media and the relevant legal or operational storage requirements. You can find more information on the storage of Facebook and Instagram data at: https://de-de.facebook.com/about/privacy; for WhatsApp you can find this at https://www.whatsapp.com/legal/privacy-policy-eea#privacy-policy-information we-collect, for TikTok at https://www.tiktok.com/legal/page/eea/privacy-policy/de, for Youtube at https://support.google.com/youtube/answer/10364219?hl=de#zippy=%2Cwie-nutzt youtube-mit-meinem-konto-verknknopte-daten and for X (formerly Twitter) at https://help.x.com/de/safety-and-security#ads-and-data-privacy.
The way in which Meta Platforms Ireland Ltd, TikTok Technology Limited, Google Ireland Limited, Whatsapp Ireland Limited and Twitter Inc. use the data from the visit for their own purposes, the extent to which activities on the pages offered are assigned to individual users, how long these providers store this data and whether data from a visit to the pages is passed on to third parties (possibly even to a third country) is not conclusively and clearly stated by the operators and is not known to us. In particular, the fact that Twitter Inc (X formerly Twitter) is a non-European provider means that it is not bound by the GDPR. This applies in particular to your rights to information, blocking, deletion of data or the possibility to object to the use of usage data for advertising purposes. Further information and options for restriction can be found under the X (formerly Twitter) menu item “Data protection and security” and https://help.twitter.com/de/safety-and-security/x-privacy-settings.
Insights
The above-mentioned social media may process a range of personal data of page visitors for their own purposes in their so-called page insights. The processing takes place regardless of whether page visitors are registered with the social media or not and regardless of whether page visitors are members of the network. Users who access the pages without being registered or logged in to social media also have the option of influencing the scope of data processing by means of a cookie banner set by the social media. You can find more information about Facebook cookies at: https://www.facebook.com/policies/cookies/; for X (formerly Twitter) at: https://help.x.com/de/rules-and-policies/x-cookies; for you TikTok https://www.tiktok.com/legal/page/global/cookie-policy/de; for: YouTube at: https://consent.youtube.com/d?continue=https://www.youtube.com/&gl=DE&hl=de&p c=yt&uxe=23983172&src=1; for. WhatsApp at: https://www.whatsapp.com/legal/cookies?lang=de_DE
Page Insights are summarized statistics that are created based on certain “events” that are logged by the servers when people interact with pages and the content associated with them. Site operators themselves do not have access to the personal data that is processed in the context of “events”, but only to the summarized, anonymized Page Insights.
Data processed by us in this context
We also process your data. We do not collect any data about the platforms ourselves. The IP addresses of site visitors are not transmitted to the operating companies of the platforms, even if the posts are integrated on the homepage in the future.
However, the data you enter, in particular your user name and the content published under your account, will be processed by us to the extent that we may share your posts or reply to them or write posts from us that refer to your account. The data freely published and disseminated by you on the platforms will thus be included by us in our offer and made accessible to your followers.
The recipients of the data are initially the above-mentioned platform operators, where it may be passed on to third parties for their own purposes and under the responsibility of the operating companies. The recipient of publications is also the public, i.e. potentially anyone.
Rights of the data subject
If users’ personal data is processed, they have the right to information, correction, objection, transferability and deletion of the data in accordance with the EU General Data Protection Regulation. The social media should answer requests from data subjects on their own responsibility. Users can find out more about their rights as data subjects at the following links: https://de-de.facebook.com/about/privacy https://help.twitter.com/de/forms/privacy, or https://policies.google.com/privacy#intro, https://www.tiktok.com/legal/page/eea/privacy-policy/de and https://faq.whatsapp.com/818844662725468/?helpref=hc_fnav .
You have the option of restricting the processing of your data in the general settings of your account and under “Data protection and security”. On mobile devices (smartphones, tablet computers), you can also restrict the social platforms’ access to contact and calendar data, photos, location data, etc. in the settings options there. However, this depends on the operating system used. Further information on these points is available on the following X support pages: https://help.twitter.com/de/safety-and-security/x-privacy-settings https://help.twitter.com/de/search results?limit=10&offset=0&searchPath=%2Fcontent%2Fhelp twitter%2Fde&sort=relevance .
Information on Page Insights for Facebook can be found at https://www.facebook.com/legal/terms/page_controller_addendum.
You also have the option of requesting information via the X data protection form or the archive requests: https://help.twitter.com/de/forms/privacy or https://help.twitter.com/de/managing your-account/how-to-download-your-x-archive .
You can also view your data at https://help.twitter.com/en/managing-your-account/accessing-your-x-data.
Reference to the data protection risks of social media services
Social media services are often multi-level provider relationships in which the respective information or communication service is offered on a platform provided by third parties and in which user data is processed as part of the platform operator’s own business purposes. This makes social media services difficult to understand from the user’s perspective and often problematic from a legal perspective, particularly with regard to existing responsibilities. Particularly in the case of non-European platform operators/providers, social media privacy policies for social media services often do not comply with the General Data Protection Regulation from a data protection perspective. As a result, the State Office of Taxation expressly points out that the use of the above-mentioned social media may not result in a level of data protection in the third country that is comparable to the GDPR. In particular, the GDPR provides for users to be adequately informed and requires their consent prior to the processing of personal data.
Further information on social networks and how you can protect your data can also be found at www.youngdata.de.
Agency services
We process our customers’ data as part of our contractual services, which include conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, implementation of campaigns and processes/handling, server administration, data analysis/consulting services and training services.
We process inventory data (e.g., customer master data, such as names or addresses), contact data (e.g., e-mail, telephone numbers), content data (e.g., text entries, photographs, videos), contract data (e.g., subject matter of the contract, term), payment data (e.g., bank details, payment history), usage and metadata (e.g., as part of the evaluation and performance measurement of marketing measures). In principle, we do not process special categories of personal data unless these are part of commissioned processing. The data subjects include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual services, billing and our customer service. The legal basis for the processing results from Art. 6 para. 1 lit. b GDPR (contractual services), Art. 6 para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data that is required to justify and fulfill the contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is necessary in the context of an order. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements of order processing in accordance with Art. 28 GDPR and do not process the data for any purposes other than those specified in the order.
We delete the data after the expiry of statutory warranty and comparable obligations. The necessity of retaining the data is reviewed every three years; in the case of statutory archiving obligations, the deletion takes place after their expiry (6 years, pursuant to Section 257 (1) HGB, 10 years, pursuant to Section 147 (1) AO). In the case of data disclosed to us by the client as part of an order, we delete the data in accordance with the specifications of the order, generally after the end of the order.
Participation in affiliate partner programs
Within our online offer, we use industry-standard tracking measures on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer) in accordance with Art. 6 para. 1 lit. f GDPR, insofar as these are necessary for the operation of the affiliate system. Below we explain the technical background to users.
The services offered by our contractual partners may also be advertised and linked on other websites (so-called affiliate links or after-buy systems, e.g. if links or third-party services are offered after a contract has been concluded). The operators of the respective websites receive a commission if users follow the affiliate links and subsequently take advantage of the offers.
In summary, it is necessary for our online offer that we can track whether users who are interested in affiliate links and/or the offers available from us subsequently take advantage of the offers at the instigation of the affiliate links or our online platform. For this purpose, the affiliate links and our offers are supplemented by certain values that can be set as part of the link or otherwise, e.g. in a cookie. The values include, in particular, the source website (referrer), time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, an online identifier of the user, as well as tracking-specific values such as advertising material ID, partner ID and categorizations.
The online identifiers we use for users are pseudonymous values. This means that the online identifiers themselves do not contain any personal data such as names or e-mail addresses. They only help us to determine whether the same user who clicked on an affiliate link or was interested in an offer via our online offer took up the offer, i.e. concluded a contract with the provider, for example. However, the online identifier is personal to the extent that the partner company and we have the online identifier together with other user data. Only in this way can the partner company inform us whether the user has taken up the offer and we can, for example, pay out the bonus.
Amazon affiliate program
On the basis of our legitimate interests (i.e. interest in the economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we are a participant in the Amazon EU partner program. GDPR), we are a participant in the Amazon EU partner program, which was designed to provide a medium for websites by means of which advertising costs can be earned through the placement of advertisements and links to Amazon.de (so-called affiliate system). This means that as an Amazon partner we earn from qualified purchases.
Amazon uses cookies to track the origin of orders. Among other things, Amazon can recognize that you have clicked on the partner link on this website and subsequently purchased a product from Amazon.
Further information on the use of data by Amazon and options to object can be found in the company’s privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010.
Note: Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or one of its affiliates.
If you have any further questions about the legal information, please use our contact form.
This Cookie Policy was last updated on July 6, 2025 and applies to citizens and residents of the European Economic Area and Switzerland.
Introduction
Our website, https://ww.cg-neuemedizin.de, (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties contracted by us. In the document below we inform you about the use of cookies on our website.
What are cookies?
A cookie is a simple small file that is sent together with the pages of an Internet address and can be stored by the web browser on the PC or another device. The information stored in it can be sent to our servers or the servers of relevant third-party providers during subsequent visits.
What are scripts?
A script is a piece of program code that is used to make our website functional and interactive. This code is executed on our servers or on your device.
What is a web beacon?
A web beacon (also called a pixel tag) is a small invisible fragment of text or image on a website that is used to monitor traffic on the website. To make this possible, various data about you is stored using web beacons.
What are cookies?
Our website uses so-called cookies. Cookies are small text files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.
Information is stored in a cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
Which cookies do we use?
a) Necessary cookies
These cookies are absolutely necessary for the operation of our website. They enable basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.
b) Statistics cookies
These cookies enable us to analyze the use of our website anonymously in order to improve its functionality. They help us to understand how visitors interact with the website.
c) Marketing and personalization cookies
These cookies are used to follow visitors on websites. The aim is to display ads that are relevant and appealing to the individual user.
Legal basis for the use of cookies
The legal basis for the use of technically necessary cookies is § 25 para. 2 no. 2 TTDSG in conjunction with Art. 6 para. 1 lit. f GDPR (legitimate interest).
For all other cookies, we obtain your consent in advance (§ 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR). You can revoke or adjust this consent at any time via our [cookie consent tool].
How can you manage cookies?
You can set your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.
You can also adjust your cookie settings at any time using our cookie consent tool.
If you have any questions about our cookie policy, please contact us:
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174 Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesund{at}cg-neuemedizin.de
Please note the following legal information about this website.
For legal reasons, we would like to point out that our products are neither medicinal products nor medical devices.
This website may contain references to other property rights and information on copyrights that must be observed and followed. This applies in particular to names, product designations, logos, images, sound files and videos. All trademarks mentioned on this website and possibly protected by third parties are subject without restriction to the rights of their owners.
Downloading, printing and saving files from this website is permitted for private use only. Claudia Geis HP accepts no liability for loss of data or other technical impairments that may occur when viewing or downloading data from this website. Claudia Geis HP accepts no liability for the content of links to other websites. Any kind of commercial use, duplication, processing, translation, distribution and reprinting (including excerpts) of the contents of this website in any form (print, including electronic systems) requires the written permission of Claudia Geis.
Claudia Geis HP reserves the right to change or update the information contained on this website at any time and without prior notice. This also applies to changes regarding the products and services described on this website.
Complaints procedure
In the first quarter of 2016, the EU Commission provided an internet platform for the online settlement of disputes (“ODR platform”). The ODR platform is intended to serve as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The ODR platform will be available at the following link: http://ec.europa.eu/consumers/odr
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