Below you will find the applicable General Terms and Conditions for the respective services offered: A. General Online Terms and Conditions of Sale and Delivery and B. General Online Terms and Conditions of Sale and Delivery for Workshops/Seminars/Courses.
For reasons of readability, we have largely only used the masculine form in the General Terms and Conditions, even if the corresponding statements refer to persons of all genders (f/m/d). Of course, this is not intended to emphasize or neglect any gender.
The translation of the homepage into English is to be understood exclusively as a service. German law applies in all areas.
Claudia Geis HP – Praxis der neuen Zeit Online terms and conditions of sale and delivery for business transactions and for consumers
The following terms and conditions apply to all contracts that we conclude as part of our electronic ordering service.
Customers can be entrepreneurs, legal entities under public law and special funds under public law (hereinafter referred to as “entrepreneurs”) as well as consumers.
The service and goods offers presented in our online store are subject to change and are not offers in the legal sense. By clicking on the ‘Add to shopping cart’ button, the customer can place the respective goods in the virtual shopping cart. This process is non-binding and does not constitute a contractual offer. Before placing an order, the content of the order, including the customer data, is summarized on an overview page. The customer can correct all order data there using the change pen provided. By clicking on the ‘Send order’ field, the customer submits a binding offer to us to conclude a purchase contract. After placing the order, the customer receives an automatically generated e-mail from us confirming receipt of the order and giving details of the order (confirmation of receipt). This confirmation of receipt does not constitute acceptance of the contract. A contract is only concluded when an order confirmation is sent or the goods are delivered. The customer can save or print these General Terms and Conditions at any time by clicking on the ‘Save’ or ‘Print’ button at the bottom of this page. The customer can save and/or print the content of his order immediately after placing his order. Furthermore, we will provide the customer with the contractual provisions, including these General Terms and Conditions, in text form at the latest upon delivery of the goods.
The customer assures that all information provided by him when ordering or registering in the online store (e.g. name, address, e-mail address, bank details, etc.) is truthful. Any changes must be communicated to us immediately.
The contract language is exclusively German.
We only deliver our services and goods to customers within the EU and customers over the age of 18. The customer assures that they are of legal age.
The prices stated on our website include the applicable statutory value added tax
Shipping is at the customer’s expense. An overview of the shipping options and the resulting shipping costs can be found under the link ‘Payment and shipping’. The shipping costs are also displayed to the customer on the overview page before the order is placed.
Payment is generally made at the customer’s discretion by prepayment, cash on delivery, direct debit or credit card. However, we reserve the right to make delivery only against advance payment. If we become aware after conclusion of the contract that payment of the purchase price is at risk due to the customer’s inability to pay, we are entitled to demand advance payment or, if we have unsuccessfully set a deadline for payment of the purchase price, to withdraw from the contract. However, the customer shall have the right to avert these consequences by providing security.
If payment is made by direct debit, the invoice amount shall be collected no later than 5 days after dispatch; if payment is made by credit card, the credit card account shall be debited no later than 5 days after dispatch. Otherwise, in the case of payment against invoice, the invoice is due for payment without deduction within 14 days of receipt.
In the event of default in payment or any other manifest lack of creditworthiness, all further claims against the customer shall become due immediately.
If the customer is an entrepreneur, the customer shall only have a right of set-off and retention on the basis of counterclaims that have been legally established or are undisputed or are ready for decision in pending legal proceedings.
We shall be deemed to have complied with the delivery time if the deliveries have left our dispatch location/warehouse/works or the manufacturer’s works by the end of the delivery time or if we have notified the customer that the goods are ready for dispatch.
If the customer does not provide the documents to be procured by him or other services to be rendered in good time or if he does not provide us with the information to be provided by him in good time, the agreed delivery time shall be extended accordingly. This shall not affect our rights arising from a delay on the part of the customer.
If we are entitled to claims for damages for non-performance due to non-acceptance by the customer, we may demand up to 100% of the order amount from the customer as compensation without providing further evidence. This shall not affect the customer’s right to prove lower damages and our right to prove higher damages.
The prerequisite for compliance with the delivery time is our proper and timely self-delivery by our suppliers or by the manufacturer of the delivery items.
If we are unable to meet the delivery time due to force majeure, labor disputes or other events that are beyond our control and were not recognizable to us, the delivery time shall be automatically extended by a reasonable period. We shall inform the customer immediately of the occurrence of such an event as well as of its cessation.
If the customer suffers damage due to a delay for which we are responsible, the customer shall be entitled to claim a lump-sum compensation amount. In the event of slight negligence, this lump sum shall amount to 1% for each full week by which the delivery date agreed with the customer is exceeded, but shall not exceed a total of 5% of the net remuneration amount of the delivery item which was not delivered to the customer on time as a result of the delay. Notwithstanding the above, the customer shall be entitled to withdraw from the contract in accordance with the statutory provisions in full. However, further claims arising from delayed delivery shall only arise in accordance with § 9.
If the goods are sent to a place other than the place of performance at the customer’s request, the risk of accidental loss and accidental deterioration of the delivery item shall pass to the customer when the delivery item is handed over to the forwarding agent, carrier, shipping agent or collector, provided the customer is an entrepreneur. This shall also apply if we bear the freight costs and/or we carry out the shipment ourselves.
If the goods are ready for shipment and the shipment is delayed for reasons for which we are not responsible, the risk shall pass to the customer upon notification of readiness for shipment, provided that the contractual partner is an entrepreneur.
Right of return:
You can return the goods received without giving reasons within 14 days by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EG-BGB and our obligations under § 312 e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form, e.g. by letter, fax or e-mail. To meet the deadline, it is sufficient to send the goods or the return request in good time. In any case, the return shipment shall be at our expense and risk. The return shipment or the return request must be sent to:
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
If goods have been ordered that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to personal needs, these are excluded from the right of return.
Consequences of return:
In the event of an effective return, the services received by both parties must be returned and any benefits derived must be surrendered. In the event of deterioration of the item and for benefits (e.g. benefits of use) that cannot be returned or can only be returned in part or in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any benefits derived from it if the use or deterioration is due to handling of the item that goes beyond testing its properties and functionality. Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with their receipt. End of the return policy.
This right of return does not apply to natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, are acting in the exercise of their commercial or independent professional activity in accordance with § 14 BGB (entrepreneurs).
We reserve title to the delivery items until full payment of the purchase price, including any ancillary claims arising from the delivery contract and all claims arising from the previous business relationship. In the case of merchants, we also reserve title to the delivery item until full payment of future claims arising from the business relationship.
The customer is not permitted to resell or process the delivery item before our claims have been paid in full. If it is part of the customer’s normal business operations to resell or process our delivery items to third parties, the customer shall be entitled to resell or process our delivery items in the ordinary course of business even before full payment has been made, as long as he is not in arrears with his payment obligations to us. Pledges and transfers by way of security are not permitted.
If the delivery item is processed by the customer, we are deemed to be the manufacturer and the processing is carried out in our name and for our account. As the manufacturer, we shall directly acquire ownership or – if the processing is carried out using materials from several owners or the value of the processed item is higher than the value of the delivery item – co-ownership of the newly created item. In the event that no such acquisition of ownership should occur for us, the customer hereby transfers his future ownership or – in the above-mentioned ratio – co-ownership of the newly created item to us as security. If the delivery item is combined or inseparably mixed with other items to form a uniform item and if one of the other items is to be regarded as the main item, we shall, insofar as the main item belongs to the customer, become co-owner of the uniform item on a pro rata basis in the ratio specified in sentence 2.
In the event of the sale of the delivery item, the customer hereby assigns to us all claims in the amount of the total invoice amount (including VAT) – in the case of co-ownership of the delivery item to which we are entitled in proportion to the co-ownership share – which accrue to him from the sale against his buyer or against third parties. This shall apply irrespective of whether the delivery item has been resold without or after processing. The assignment also includes other claims which take the place of the delivery items or otherwise arise with regard to the delivery items, such as insurance claims or claims in tort in the event of loss or destruction. In the event of a justified sale, the customer shall remain authorized to collect the receivables. Our authorization to collect the claims ourselves remains unaffected by this. In the event of a justified resale, however, we undertake not to collect the claim ourselves as long as the customer fulfills his payment obligations to us, in particular is not in default of payment. Claims collected by us shall be offset against the purchase price less the costs and interest incurred by us and the surplus shall be paid to the customer.
We hereby undertake to retransfer securities of our choice if the realizable security value exceeds the outstanding claims by more than 10%.
The customer must treat the delivery item with care. In particular, he is obliged to insure it adequately at his own expense against fire, water damage and theft at replacement value, to maintain it and to inform us of any change of his place of residence or business. The customer shall assign to us any claims to which it may be entitled under the insurance relationship. If the consent of the insurer is required for this assignment, the customer must obtain this immediately and inform us.
If the customer acts in breach of contract to an extent that is likely to jeopardize our security interest, we shall be entitled to withdraw from the contract after the fruitless expiry of a reasonable period set by us. The same shall apply in the event of default of payment by the customer. The customer is obliged to surrender the goods at his own expense and loses his right of possession. In the event of resale to third parties, the customer shall be obliged, in the event of conduct contrary to the contract, in particular in the event of default in payment, to notify us immediately in writing of the assigned claims and its debtors, to provide all information necessary for collection, to hand over to us the relevant documents and to notify the third party of the assignment.
In the event of seizures or other interventions by third parties in the delivery item, the customer must inform us immediately in writing and provide us with all documents necessary for an intervention. If the third party is not in a position to reimburse the costs, the customer shall bear all judicial and extrajudicial costs that must be incurred to cancel the seizure and to recover the object of purchase, in particular for an action pursuant to § 771 ZPO (German Code of Civil Procedure). This shall not apply if the costs are disproportionately high compared to the value of the object of purchase.
If the customer is an entrepreneur, the customer’s claims shall become time-barred after 12 months. However, if we make deliveries for the customer which are used for a building in accordance with their normal use and cause the building to be defective, the statutory periods shall apply. The statutory periods shall also apply in the event of recourse by the entrepreneur pursuant to § 478, 479 BGB and in the event of any claims by the customer pursuant to § 9. If the customer is a consumer, the statutory periods shall apply to any claims by the customer.
If the customer is an entrepreneur, used delivery items are sold under exclusion of liability for material defects. This exclusion shall not apply to claims for damages arising from liability for material defects which are based on a grossly negligent or intentional breach of obligations by us or in the event of injury to life, limb or health.
If the customer is a consumer, a limitation period of 24 months from handover shall apply to used delivery items. This exclusion shall not apply to claims for damages arising from liability for material defects which are based on a grossly negligent or intentional breach of obligations by us or in the event of injury to life, limb or health.
In the event of demonstrable material defects in the delivered items already existing at the time of transfer of risk, we shall be entitled to choose between replacement delivery or rectification. If the customer is an entrepreneur, we shall be entitled to rectify the same material defect three times. Otherwise, the customer shall be entitled to the statutory rights of withdrawal. Further claims shall only be determined in accordance with § 9.
We shall only be liable for damage that has not occurred to the object of the delivery itself, regardless of the material and legal grounds, in the following cases: in the event of intent, gross negligence on the part of the owner, the executive bodies or executive employees, in the event of defects that we have fraudulently concealed, in the event of culpable injury to life, limb or health, if we have given a guarantee promise and if we should be liable under the Product Liability Act for personal injury or damage to privately used objects. Furthermore, we shall also be liable for culpable breach of material contractual obligations in the event of gross negligence on the part of non-executive employees and in the event of slight negligence, in the latter case, however, limited to reasonably foreseeable damage typical of the contract.
Further claims against us are excluded.
For the products is neither a medicinal product under the German Medicinal Products Act nor a medical device under the German Medical Devices Act. Neither the active principle, nor the manufacturing technology, nor a positive effect on health and well-being have been generally scientifically recognized to date.
We collect and store the customer’s data required for business transactions. We comply with the statutory provisions when processing the customer’s personal data. Further details can be found in the “Data protection declaration” available in our online offer.
The online customer automatically receives our newsletter after completing a purchase in the online store. The customer can unsubscribe from this newsletter at any time.
The customer may request information about the personal data stored about him/her at any time.
These terms and conditions and all legal relationships between us and our customers shall be governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
Copyright and rights of use
All content provided, including but not limited to texts, images, audio and video files, is subject to copyright and other intellectual property rights. Reproduction, distribution, making available to the public or other use beyond the contractually agreed use is not permitted without the express written consent of the provider.
Prohibition of copying and forwarding
Any copying, saving, publishing or passing on of the content – even in part – to third parties is prohibited without prior written permission. This applies in particular to protected materials such as therapy documents, presentations, scripts, videos, training documents or digital content.
Copyright in materials provided
All content provided as part of the therapeutic work (e.g. worksheets, videos, audios, e-books, exercises or presentations) is subject to copyright. Reproduction, distribution or publication – even in part – is not permitted unless written permission has been obtained from the practice.
Personal use
All content and information provided is intended solely for the personal use of the user. Use for commercial or educational purposes is prohibited.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of performance and exclusive place of jurisdiction for both parties and for all present and future claims arising from the business relationship shall be our head office in Kamen or – at our discretion – the registered office of our branch office which concluded the contract.
Our address for complaints and other declarations of intent as well as our summonable address is:
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174 Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
Homepage: www.cg-neuemedizin.de
Tax no.: 322/5085/1499
Imprint
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174Kamen
Contact us
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
Editorial responsibility
Claudia Geis HP – cg-neuemedizin.de
Claudia Geis
Südfeld 32
D-59174Kamen
EU dispute resolution
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/.
You can find our e-mail address in the legal notice above.
Consumer dispute resolution/universal arbitration board
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Claudia Geis HP – Praxis der neuen Zeit Online sales and delivery terms and conditions Workshop/seminars/courses for business transactions and for consumers
The following terms and conditions apply to all contracts that we conclude as part of our electronic ordering service for workshops/seminars/courses. The workshops/seminars/courses are events in which services and products (e.g. teaching materials – material and digital) are combined and/or offered individually.
Customers can be entrepreneurs, legal entities under public law and special funds under public law (hereinafter referred to as “entrepreneurs”) as well as consumers.
The product offers presented in our online store are subject to change and are not offers in the legal sense. By clicking on the ‘Add to shopping cart’ button, the customer can place the respective goods in the virtual shopping cart. This process is non-binding and does not constitute a contractual offer. Before placing an order, the content of the order, including the customer data, is summarized on an overview page. The customer can correct all order data there using the change pen provided. By clicking on the field ‘By clicking on ‘Send order’, the customer submits a binding offer to us to conclude a purchase contract. After placing the order, the customer receives an automatically generated e-mail from us confirming receipt of the order and giving details of the order (confirmation of receipt). This confirmation of receipt does not constitute acceptance of the contract. A contract is only concluded when an order confirmation is sent or the goods are delivered. The customer can save or print these General Terms and Conditions at any time by clicking on the ‘Save’ or ‘Print’ button at the bottom of this page. The customer can save and/or print the content of his order immediately after placing his order. Furthermore, we will provide the customer with the contractual provisions, including these General Terms and Conditions, in text form at the latest upon delivery of the goods.
The customer assures that all information provided by him when ordering or registering in the online store (e.g. name, address, e-mail address, bank details, etc.) is truthful. Any changes must be communicated to us immediately.
Registrations will be considered in the order in which they are received.
The contract language is exclusively German.
We only deliver our goods to customers within the EU and customers over the age of 18. The customer assures to be of legal age.
The prices stated on our website include the applicable statutory value added tax
Shipping is at the customer’s expense. An overview of the shipping options and the resulting shipping costs can be found under the link ‘Payment and shipping’. The shipping costs are also displayed to the customer on the overview page before the order is placed.
Payment is generally made at the customer’s discretion by prepayment, cash on delivery, direct debit or credit card. However, we reserve the right to make delivery only against advance payment. If we become aware after conclusion of the contract that payment of the purchase price is at risk due to the customer’s inability to pay, we are entitled to demand advance payment or, if we have unsuccessfully set a deadline for payment of the purchase price, to withdraw from the contract. However, the customer shall have the right to avert these consequences by providing security.
If payment is made by direct debit, the invoice amount shall be collected no later than 5 days after dispatch; if payment is made by credit card, the credit card account shall be debited no later than 5 days after dispatch. Otherwise, in the case of payment against invoice, the invoice is due for payment without deduction within 14 days of receipt.
In the event of default in payment or any other manifest lack of creditworthiness, all further claims against the customer shall become due immediately.
If the customer is an entrepreneur, the customer shall only have a right of set-off and retention on the basis of counterclaims that have been legally established or are undisputed or ready for decision in pending legal proceedings.
We shall be deemed to have complied with the delivery time if the deliveries have left our dispatch location/warehouse/works or the manufacturer’s works by the end of the delivery time or if we have notified the customer that the goods are ready for dispatch.
If the customer does not provide the documents to be procured by him or other services to be rendered in good time or if he does not provide us with the information to be provided by him in good time, the agreed delivery time shall be extended accordingly. This shall not affect our rights arising from a delay on the part of the customer.
If we are entitled to claims for damages for non-performance due to non-acceptance by the customer, we may demand up to 100% of the order amount from the customer as compensation without providing further evidence. This shall not affect the customer’s right to prove lower damages and our right to prove higher damages.
The prerequisite for compliance with the delivery time is our proper and timely self-delivery by our suppliers or by the manufacturer of the delivery items.
If we are unable to meet the delivery time due to force majeure, labor disputes or other events that are beyond our control and were not recognizable to us, the delivery time shall be automatically extended by a reasonable period. We shall inform the customer immediately of the occurrence of such an event as well as of its cessation.
If the customer suffers damage due to a delay for which we are responsible, the customer shall be entitled to claim a lump-sum compensation amount. In the event of slight negligence, this lump sum shall amount to 1% for each full week by which the delivery date agreed with the customer is exceeded, but shall not exceed a total of 5% of the net remuneration amount of the delivery item which was not delivered to the customer on time as a result of the delay. Notwithstanding the above, the customer shall be entitled to withdraw from the contract in accordance with the statutory provisions in full. However, further claims arising from delayed delivery shall only arise in accordance with § 15.
If the goods are sent to a place other than the place of performance at the customer’s request, the risk of accidental loss and accidental deterioration of the delivery item shall pass to the customer when the delivery item is handed over to the forwarding agent, carrier, shipping agent or collector, provided the customer is an entrepreneur. This shall also apply if we bear the freight costs and/or we carry out the shipment ourselves.
If the goods are ready for shipment and the shipment is delayed for reasons for which we are not responsible, the risk shall pass to the customer upon notification of readiness for shipment, provided that the contractual partner is an entrepreneur.
Right of return:
You can return the goods received without giving reasons within 14 days by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EG-BGB and our obligations under § 312 e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form, e.g. by letter, fax or e-mail. To meet the deadline, it is sufficient to send the goods or the return request in good time. In any case, the return shipment shall be at our expense and risk. The return shipment or the return request must be sent to:
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
If goods have been ordered that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to personal needs, these are excluded from the right of return.
Consequences of return:
In the event of an effective return, the services received by both parties must be returned and any benefits derived must be surrendered. In the event of deterioration of the item and for benefits (e.g. benefits of use) that cannot be returned or can only be returned in part or in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any benefits derived from it if the use or deterioration is due to handling of the item that goes beyond testing its properties and functionality. Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with their receipt. End of the return policy.
This right of return does not apply to natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, are acting in the exercise of their commercial or independent professional activity in accordance with § 14 BGB (entrepreneurs).
According to Section 356 (4) BGB, the right of withdrawal from a contract for the provision of services expires if the trader has provided the service in full and has only started to provide the service with the consumer’s express consent. In addition, the consumer must have confirmed his knowledge that he will lose his right of withdrawal upon complete fulfillment of the contract by the trader before the service is provided.
Furthermore, the consumer has a right of withdrawal for so-called “digital content not on a physical data carrier”. This includes, for example, downloads and streaming. However, in accordance with Section 356 (5) BGB, this right of withdrawal expires before the end of the withdrawal period if the trader has started to perform the contract after the consumer has
In both cases, you will be duly informed during the ordering process and in the revocation instructions, so we would like to draw your attention to the legal consequences at this point.
We reserve title to the delivery items until full payment of the purchase price, including any ancillary claims arising from the delivery contract and all claims arising from the previous business relationship. In the case of merchants, we also reserve title to the delivery item until full payment of future claims arising from the business relationship.
The customer is not permitted to resell or process the delivery item before our claims have been paid in full. If it is part of the customer’s normal business operations to resell or process our delivery items to third parties, the customer shall be entitled to resell or process our delivery items in the ordinary course of business even before full payment has been made, as long as he is not in arrears with his payment obligations to us. Pledges and transfers by way of security are not permitted.
If the delivery item is processed by the customer, we are deemed to be the manufacturer and the processing is carried out in our name and for our account. As the manufacturer, we shall directly acquire ownership or – if the processing is carried out using materials from several owners or the value of the processed item is higher than the value of the delivery item – co-ownership of the newly created item. In the event that no such acquisition of ownership should occur for us, the customer hereby transfers his future ownership or – in the above-mentioned ratio – co-ownership of the newly created item to us as security. If the delivery item is combined or inseparably mixed with other items to form a uniform item and if one of the other items is to be regarded as the main item, we shall, insofar as the main item belongs to the customer, become co-owner of the uniform item on a pro rata basis in the ratio specified in sentence 2.
In the event of the sale of the delivery item, the customer hereby assigns to us all claims in the amount of the total invoice amount (including VAT) – in the case of co-ownership of the delivery item to which we are entitled in proportion to the co-ownership share – which accrue to him from the sale against his buyer or against third parties. This shall apply irrespective of whether the delivery item has been resold without or after processing. The assignment also includes other claims which take the place of the delivery items or otherwise arise with regard to the delivery items, such as insurance claims or claims in tort in the event of loss or destruction. In the event of a justified sale, the customer shall remain authorized to collect the receivables. Our authorization to collect the claims ourselves remains unaffected by this. In the event of a justified resale, however, we undertake not to collect the claim ourselves as long as the customer meets his payment obligations to us, in particular is not in default of payment. Claims collected by us shall be offset against the purchase price less the costs and interest incurred by us and the surplus shall be paid to the customer.
We hereby undertake to retransfer securities of our choice if the realizable security value exceeds the outstanding claims by more than 10%.
The customer must treat the delivery item with care. In particular, he is obliged to insure it adequately at his own expense against fire, water damage and theft at replacement value, to maintain it and to inform us of any change of his place of residence or business. The customer shall assign to us any claims to which it may be entitled under the insurance relationship. If the consent of the insurer is required for this assignment, the customer must obtain this immediately and inform us.
If the customer acts in breach of contract to an extent that is likely to jeopardize our security interest, we shall be entitled to withdraw from the contract after the fruitless expiry of a reasonable period set by us. The same shall apply in the event of default of payment by the customer. The customer shall be obliged to surrender the goods at his own expense and shall lose his right of possession. In the event of resale to third parties, the customer shall be obliged, in the event of conduct contrary to the contract, in particular in the event of default in payment, to notify us immediately in writing of the assigned claims and its debtors, to provide all information necessary for collection, to hand over to us the relevant documents and to notify the third party of the assignment.
In the event of seizures or other interventions by third parties in the delivery item, the customer must inform us immediately in writing and provide us with all documents necessary for an intervention. If the third party is not in a position to reimburse the costs, the customer shall bear all judicial and extrajudicial costs that must be incurred to cancel the seizure and to recover the object of purchase, in particular for an action pursuant to § 771 ZPO (German Code of Civil Procedure). This shall not apply if the costs are disproportionately high compared to the value of the object of purchase.
If the customer is an entrepreneur, the customer’s claims shall become time-barred after 12 months. However, if we make deliveries for the customer which are used for a building in accordance with their normal use and cause the building to be defective, the statutory periods shall apply. The statutory periods shall also apply in the event of recourse by the entrepreneur pursuant to § 478, 479 BGB and in the event of any claims by the customer pursuant to § 15. If the customer is a consumer, the statutory periods shall apply to any claims by the customer.
If the customer is an entrepreneur, used delivery items are sold under exclusion of liability for material defects. This exclusion shall not apply to claims for damages arising from liability for material defects which are based on a grossly negligent or intentional breach of obligations by us or in the event of injury to life, limb or health.
If the customer is a consumer, a limitation period of 24 months from handover shall apply to used delivery items. This exclusion shall not apply to claims for damages arising from liability for material defects which are based on a grossly negligent or intentional breach of obligations by us or in the event of injury to life, limb or health.
In the event of demonstrable material defects in the delivered items already existing at the time of transfer of risk, we shall be entitled to choose between replacement delivery or rectification. If the customer is an entrepreneur, we shall be entitled to rectify the same material defect three times. Otherwise, the customer shall be entitled to the statutory rights of withdrawal. Further claims shall only be determined in accordance with § 15.
Participation in the respective courses/workshops/seminars does not replace psychotherapeutic or medical treatment. The participant is aware that participation is his/her own responsibility. The instructions of the trainers are to be understood as suggestions which the participant follows of his/her own free will and only to the extent that he/she can take responsibility for it.
For some training courses, previous therapeutic/medical training is required. For this purpose, participants will be asked to state their profession when registering. The participant hereby acknowledges that he/she rightfully bears the professional title stated. At the request of the training provider, the certificate of completion of the training/studies must be provided.
We would like to point out that we reserve the right to refuse participants from the event without giving reasons. In this case, any fees already paid will be refunded 100%. Persons may be excluded if they obstruct the event, repeatedly disrupt the course of the workshop or event, undermine the authority of the trainer(s) or speaker(s), intrigue or disrupt the course of the process.
The participant has hereby been informed that costs will be incurred in the event of a cancellation or non-participation (e.g. in the event of illness).
The workshop may be canceled for good cause (insufficient number of participants, absence of the speaker/trainer due to accident or illness, etc.). Cancellation will be made, if still possible, in writing by e-mail/post or telephone. Payments already made will be refunded immediately. No further claims for compensation can be made by the participant. We reserve the right to postpone dates for important reasons. In such a case, the participant is entitled to withdraw from the contract within 14 days of notification of the postponement.
Some of the techniques used in the events are spiritual, mental and/or energetic change concepts for which no scientific proof of their effectiveness has yet been provided. All methods used are not a substitute for diagnosis or treatment by a psychologist, doctor, alternative practitioner or other authorized third party. It is in no way claimed that any of the above methods can alleviate or cure specific illnesses. All methods used assume a normal mental state and are not psychotherapeutic measures. The use of the services and offers is at your own risk. No promises of success and/or cure are made in any form whatsoever. Any liability is excluded. A separate disclaimer must be signed before each event.
We shall only be liable for damage that has not occurred to the object of the delivery itself, regardless of the material and legal grounds, in the following cases: in the event of intent, gross negligence on the part of the owner, the executive bodies or executive employees, in the event of defects that we have fraudulently concealed, in the event of culpable injury to life, limb or health, if we have given a guarantee promise and if we should be liable under the Product Liability Act for personal injury or damage to privately used objects. Furthermore, we shall also be liable for culpable breach of material contractual obligations in the event of gross negligence on the part of non-executive employees and in the event of slight negligence, in the latter case, however, limited to reasonably foreseeable damage typical of the contract.
Further claims against us are excluded.
For the products is neither a medicinal product under the German Medicinal Products Act nor a medical device under the German Medical Devices Act. Neither the active principle, nor the manufacturing technology, nor a positive effect on health and well-being have been generally scientifically recognized to date.
We collect and store the customer’s data required for business transactions. We comply with the statutory provisions when processing the customer’s personal data. Further details can be found in the “Privacy Policy” available in our online offer.
The online customer automatically receives our newsletter after completing a purchase in the online store. The customer can unsubscribe from this newsletter at any time.
The customer may request information about the personal data stored about him/her at any time.
These terms and conditions and all legal relationships between us and our customers shall be governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
Copyright and rights of use
All content provided, including but not limited to texts, images, audio and video files, is subject to copyright and other intellectual property rights. Reproduction, distribution, making available to the public or other use beyond the contractually agreed use is not permitted without the express written consent of the provider.
Prohibition of recordings and recordings
The production of video or audio recordings (e.g. by screen recording, cell phone film, sound recording, etc.) during our appointments, events, online seminars, training courses or other digital content is expressly prohibited. This also applies to parts or excerpts of the content.
Prohibition of copying and forwarding
Any copying, saving, publishing or passing on of the content – even in part – to third parties is prohibited without prior written permission. This applies in particular to protected materials such as therapy documents, presentations, scripts, videos, training documents or digital content.
Prohibition of recordings
Participation in events of a therapeutic and/or counseling nature – whether on site or online – is subject to a duty of confidentiality. For this reason, the recording of conversations, whether in sound, image or video form (e.g. by means of screen recording, voice recording or camera), is expressly prohibited without express prior written consent.
Copyright in materials provided
All content provided as part of the therapeutic work (e.g. worksheets, videos, audios, e-books, exercises or presentations) is subject to copyright. Reproduction, distribution or publication – even in excerpts – is not permitted unless written permission has been obtained from the practice.
Personal use
All content and information provided as part of the therapeutic collaboration is intended exclusively for the personal use of the patient/participant/client. Use for commercial or training-related purposes is prohibited.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of performance and exclusive place of jurisdiction for both parties and for all present and future claims arising from the business relationship shall be our head office in Kamen or – at our discretion – the registered office of our branch office which concluded the contract.
Our address for complaints and other declarations of intent as well as our summonable address is:
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174Kamen
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
Homepage: www.cg-neuemedizin.de
Tax no.: 322/5085/1499
Imprint
Claudia Geis HP – cg-neuemedizin.de
Südfeld 32
D-59174 Kamen
contact
Phone +49 (0) 2307 – 94 54 10
E-mail: gesundheit(at)cg-neuemedizin.de
Editorially responsible
Claudia Geis HP – cg-neuemedizin.de
Claudia Geis
Südfeld 32
D-59174Kamen
EU dispute resolution
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/.
You can find our e-mail address in the legal notice above.
Consumer dispute resolution/universal arbitration board
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
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