§ 1 Scope of application

§ 2 Conclusion of contract

§ 3 Prices, shipping costs

§ 4 Payment

§ 5 Delivery and transfer of risk

If the customer suffers damage due to a delay for which we are responsible, the customer shall be entitled to claim a lump-sum compensation amount. In the event of slight negligence, this lump sum shall amount to 1% for each full week by which the delivery date agreed with the customer is exceeded, but shall not exceed a total of 5% of the net remuneration amount of the delivery item which was not delivered to the customer on time as a result of the delay. Notwithstanding the above, the customer shall be entitled to withdraw from the contract in accordance with the statutory provisions in full. However, further claims arising from delayed delivery shall only arise in accordance with § 9.

§ 6 Right of return/return policy

Right of return:

You can return the goods received without giving reasons within 14 days by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EG-BGB and our obligations under § 312 e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form, e.g. by letter, fax or e-mail. To meet the deadline, it is sufficient to send the goods or the return request in good time. In any case, the return shipment shall be at our expense and risk. The return shipment or the return request must be sent to:

This right of return does not apply to natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, are acting in the exercise of their commercial or independent professional activity in accordance with § 14 BGB (entrepreneurs).

§ 7 Retention of title

In the event of seizures or other interventions by third parties in the delivery item, the customer must inform us immediately in writing and provide us with all documents necessary for an intervention. If the third party is not in a position to reimburse the costs, the customer shall bear all judicial and extrajudicial costs that must be incurred to cancel the seizure and to recover the object of purchase, in particular for an action pursuant to § 771 ZPO (German Code of Civil Procedure). This shall not apply if the costs are disproportionately high compared to the value of the object of purchase.

§ 8 Warranty rights

If the customer is an entrepreneur, the customer’s claims shall become time-barred after 12 months. However, if we make deliveries for the customer which are used for a building in accordance with their normal use and cause the building to be defective, the statutory periods shall apply. The statutory periods shall also apply in the event of recourse by the entrepreneur pursuant to § 478, 479 BGB and in the event of any claims by the customer pursuant to § 9. If the customer is a consumer, the statutory periods shall apply to any claims by the customer.

In the event of demonstrable material defects in the delivered items already existing at the time of transfer of risk, we shall be entitled to choose between replacement delivery or rectification. If the customer is an entrepreneur, we shall be entitled to rectify the same material defect three times. Otherwise, the customer shall be entitled to the statutory rights of withdrawal. Further claims shall only be determined in accordance with § 9.

§ 9 Other liability

§ 10 Product information

§ 11 Data protection

§ 12 Applicable law

§ 13 Place of jurisdiction

§ 14 Provider identification, summonable address

External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

The content on this website can be shared on social networks such as Facebook, Twitter & Co. in compliance with data protection regulations. This site uses the eRecht24 Safe Sharing Tool for this purpose. This tool only establishes direct contact between the networks and users when the user actively clicks on one of these buttons. Clicking on the button constitutes consent within the meaning of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. This consent can be revoked at any time with effect for the future.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For this purpose, the browser you are using must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Cancellation policy

Consumers have a fourteen-day right of withdrawal. Entrepreneurs are not granted a voluntary right of withdrawal. The “General Cancellation Policy” in paragraph 1 applies to the ordering of products. The withdrawal policy in paragraph 2 applies to the booking of workshops and the withdrawal policy in paragraph 3 applies to coaching/consulting and coaching/consulting packages.

§ 1 General revocation instructions for the Gamma-Scheibe®

§ 2 Cancellation policy for workshops

§ 3 Cancellation policy for coaching sessions and coaching packages (also online)

Information according to § 5 TMG

Responsible for the content according to § 55 Abs. 2 RStV

As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) TMG (German Telemedia Act) and general legislation. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general legislation remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a specific infringement. As soon as we become aware of such infringements, we will remove this content immediately.